Shipping + Handling
We aim to send out orders the day they are made however we live in a rural location some way form our local post office so this will sometimes be the following day.
We post out Monday to Friday.
Delivery time is between 2 to 5 working Days from the date of ordering.
We will send you a confirmation email as soon as your package has been despatched.
NB - At busy times of year, e.g. Christmas, Easter or Valentine’s Day, we may not be able to guarantee this turnaround, so if you require goods urgently it’s best to contact us before placing your order.
£3.10 for all orders up to 2 kilos, 2nd Class Royal Mail.
£3.60 for orders up to 1 kilo, 1st Class Royal Mail.
Any orders for the UK over £40 will receive FREE 2nd Class Royal Mail delivery.
If your order is over 2KG it will be sent via courier.
If you would like to make an order and do not reside in the UK then please contact us and we will endeavor to fulfil your requirements.
We have already added most of Europe to our list of destinations so try checking out to see if you are on the list.
We have had to remove Germany from or list of destinations due to recent legislation which prevents us from doing so.
We do not currently ship to Canada and the USA or Australia and New Zealand as our insurance does not cover us for this.
We have stopped sending paper invoices with orders but if you would like one sent via email then please let us know.
We use ECO FLO Biodegradable Loose Fill packaging nuts which are made from gm free starch and are 100% biodegradable and compostable (EN13432)
The packing tape is made by Eco Craft in the UK and is also fully biodegradable. Our mailing boxes are made from recycled kraft paper.
All of our soaps are wrapped in recycled compostable paper.
All of our other products come in reusable or recyclable containers, glass and cosmetic grade aluminium.
The inserts in the top of the bottles need to be able to stop the liquid from escaping, ours are plastic, cardboard inserts are also lined with plastic.
However both the labels and bottle inserts are easily removed and can be put in your plastic recycling.
By law our labels must be indelible and currently there is no bio degradable option for small producers
We continue to strive to reduce out plastic use and are always open to any suggestions you may have
We accept returns of used and clean Wild Sage & Co glass jars however we are unable to accept the aluminium containers as these can become damaged and dented with use.
If you have any further questions please contact us at email@example.com